Do you have a grievance?
We are committed to fair and ethical business conduct.
We encourage lodging grievances in writing through a letter,
email (firstname.lastname@example.org) or through this platform.
Grievances may also be lodged via telephone through the Call
Centre or verbally in any of our branches.
Your grievance will be actioned promptly and thoroughly giving
you a full response within five working days.
We welcome your feedback